Cases of success

QUALA

Solution:

Supportical automated the purchasing process in order to gather all the quality information for decision making, strengthen the important activities of the process and increase the efficiency and effectiveness in the execution.

Benefits:

Improvement in the performance of the activities that are part of the purchasing process.
Organized and centralized information for analysis.
Communication and collaboration between the personnel of the different departments of the company that participate in the purchasing process

ACH COLOMBIA

Solution:

Supportical supported ACH Colombia with the automation and continuous improvement of some business processes, in order to automate recurring tasks that are usually simple, but take up a large part of the time and execute the entity's processes with consistency and transparency.

Benefits:

Increase in the agility of the processes of payments, collections and transfers, reducing operational costs.

MULTIBANK

Solución

Con el fin de optimizar la operación y aumentar la productividad, por medio de la reducción de tiempos, estandarización de actividades en búsqueda de la calidad y oportunidad de la información, reduciendo costos y eliminando reprocesos Supportical prestó los servicios de consultoría, modelamiento, diseño, automatización, implementación, pruebas, puesta en producción y soporte para los procesos de Originación de Tarjeta de Crédito y Apertura de cuentas con interfaces para el BUS de servicios en la herramienta de Bizagi.

Beneficios

La información que se genera a diario dentro del proceso está al alcance de manera centralizada y organizada para realizar análisis, reportes personalizados y toma de decisiones según el funcionario, permitiendo controlar los recursos.

MINISTERIO DE VIVIENDA

Solution:

The Ministry of Housing launched a rural water service subsidy to support rural families affected economically by the Covid and Supportical automated the process in Bizagi with the agility and quality required for the management of requests.

Benefits:

The following processes were optimized and improved, reducing execution times and providing better service to citizens:

Internal Control Process
Urban Licensing Process
Correspondence Management Process
Risk Registration Process
Business Management Processes

MINISTERIO DE DEFENSA

Solution:

Supportical provided the services of requirements survey, process optimization, functional and technical design of the processes to be automated, individual tests and comprehensive tests of each automated process, moving to the Q / A environment and later to the production environment, training users final, training in the Bizagi tool, implementation of improvements to automated processes, support, guarantee and accompaniment in the production pilot.

Benefits:

Centralization of all the information of the SIDETEC process (System of Technical and Specialized Defense of Members of the Public Force) that provides legaladvice to members of the public forces.
Acceleration in decision making and approvals involved in the process.
Regulatory compliance for technical and specialized defense.

CARBONES DEL CERREJÓN LIMITED

Solution:

For more than 4 years we were responsible for automating, developing and providing support to the processes that are managed in Cerrejón in its logistics and financial operations, using the Bizagi tool.The documentary management from start to finish of the coal sales process is centralized and supported by the BPM. Where reports and alerts of activities that

Benefits:

The documentary management from start to finish of the coal sales process is centralized and supported by the BPM. Where reports and alerts of activities that.

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